Product Update: Powerful analytics thanks to our new segmentation feature


The segmentation feature makes our reporting even more powerful. It enables you to slice data based on attributes assigned to each user.

For example, you can now differentiate between how men and women respond to certain questions by using the gender attribute. This means you can extract even more relevant insights.

The new segmentation enables us to personalise the &frankly experience even more.

Here are some more things this feature enables you to do:

  • The ability to manage attributes that should be visible in the customer account, including visibility settings for different roles etc.

  • The possibility to manually set and update these attributes on users via the User View, and ability to manage them through integrations via the API.

Product Update

Nicole Michaelis

Nicole Michaelis

Nicole is a writer and strategist with a passion for engagement.

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